windows 10 problems and how to fix

01 May 7 common problems with Windows 10 – and how to solve them

Windows 10 – love it or hate it, you’ve probably got it running your computer! Microsoft rolled out the new operating system in 2015 with the intention of getting everyone on board and they were largely successful: Windows 10 now has a TOTAL market share of 25.30% of all computer users. As an IT support company we have it running on ours.

As with any relatively new OS, there are still a lot of bugs and common problems with Windows 10, so we’ve rounded up some of the most prevalent and provided some solutions:

1. Windows 10 makes my computer restart when I don’t want it to

This is a really annoying feature of Microsoft’s latest operating system. While system updates have always required restarting your computer, the default settings on Windows 10 mean that updates start without your permission – meaning your computer could restart when you really don’t want it to.

Lots of people have lost their work, their progress on downloads and, eventually, their patience.

To fix this, simply change the settings. Go to ‘Settings’ > ‘Update & Security’ > ‘Advanced Options’ and click ‘Notify to Schedule Restart’. From then on your computer will ask you permission before it goes ahead and restarts – and you can tell it to wait!

2. My printer doesn’t work with Windows 10

One of the most immediately obvious issues with Windows 10 was the fact that a lot of printers stopped working with the software update.

Thankfully, this is an easy problem to solve: you just need to go a little old school and manually remove and reinstall your printer drivers. Go into ‘Control Panel’ > ‘Devices and Printers’. Right click on your printer, and then remove it.

Next, visit your printer manufacturer’s website and download the driver for your printer. Most manufacturers will have specific Windows 10 drivers.

3. My files are opening in apps I don’t want them to

Windows 10 set all the default Microsoft apps back to their original settings. This is annoying if you want to use a browser other than Edge, for example.

This is simple to fix. Right click on a file, click ‘Open With’, highlight the app you want and check the ‘Always use this app’ checkbox.

4. My computer is booting up slowly with Windows 10

Although the start-up times were pretty quick when you first installed Windows 10, your laptop is now slow when it wakes up in the morning.

This is probably due to lots of unnecessary apps opening when you start your computer. Many apps automatically invite themselves to open on start-up – it’s time to stop them.

Go into ‘Task Manager’ > ‘More Details’ and then click the ‘Start-Up’ tab. Look at the Status column and note which apps are enabled. Click ‘disable’ on any apps you don’t need to open when you boot up your computer. Your slow laptop should speed right up.

5. I can’t find safe mode on Windows 10

Safe mode does still exist in Windows 10, but it’s a little harder to find. In previous versions of the operating system, you just had to hold F8 while booting your computer.

With Windows 10, that’s changed: to access safe mode now, you’ll have to hold shift down while restarting your computer. You’ll be greeted with a ‘Select Options’ screen. From there, click ‘Troubleshoot’ > ‘Advanced options’ > ‘Startup Settings’ > ‘Restart’. After that, you’ll see another list of options. Pick number 4 to start your laptop in safe mode.

6. I have to sign in manually every time I turn on my computer

This is an annoying issue for people who are used to being automatically signed in to their laptop.

To fix it, press WIN+R then, at the prompt, type in ‘netplwiz’. A box saying ‘User Accounts’ will appear. Click on the username you want to log in automatically, then enter your password twice when prompted by another dialogue box.

7. I like Edge but I’m having problems with it

Some people are actually enamoured by Windows’ new internet browser – but even they have to admit it has problems.

The first obvious issue is that Microsoft Edge doesn’t seem to have imported your favourites from Internet Explorer, or any other previous default browser. To get your bookmarks back, click the three lines or dots in the top right hand corner of the screen (this is called the ‘Hub’), then go to ‘Favourites’ > ‘Settings’. From there, click on the browser you want to import your favourites from.

The second common issue with Edge is the ungodly amount of pop-up advertisements users have to deal with. Happily, this is another easy fix: go back into the Hub (those three little lines or dots) and scroll down to ‘Advanced Settings’. This will reveal a slider labeled ‘Block pop-ups’. Slide it to ‘on’. You’re done!

These are some ‘one size fits all’ solutions to some really common problems with Windows 10.

Sometimes the issues are not so clear-cut, and your computer might remain buggy or slow. If that’s the case, contact us and we should be able to give you a more tailored solution to your IT problems. For example, we can install your software and fix any other issues with your computer ot laptop.

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