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FAQ

About BreezeTech

When can you send a BreezeTechie?

We're available the following times:

Monday to Sunday:  8AM – 8PM.


Is BreezeTech in my area?

BreezeTech is currently serving the London Area.


How much does BreezeTech charge?

BreezeTech charges a fixed amount for many of its services. However, if the service you require is not listed we will charge a standard rate of £79/hour. 


What is your cancellation and rescheduling policy?

Things change, we understand that. We'll let you cancel or reschedule right up until 24 hours before your booking. If the cancellation or reschedule is within 24 hours of the appointment then a £10 fee will apply. Please email us at contact@breezetech.co.uk to request a cancellation or rescheduling.


About our BreezeTechies

How do you find your BreezeTechie?

BreezeTech tests and assesses each one of our BreezeTechies to ensure they are highly competent. What's more, all our BreezeTechies are background checked to ensure they are the sort of people we'd be happy to have work in our own homes or offices. 


How do decide which BreezeTechie to send me?

We send you a BreezeTechie based on skill and location. We will only send you a 5 Star BreezeTechie with experience in resolving your specific issue.


Will BreezeTechie bring the tools they need to complete the job?

Yes, our BreezeTechie will bring all the tools that they need to complete your job. If you give them complete information, they can help pick up parts too.

About your Job

How do I pay? 

You can pay via an web link we'll send you after the booking is made. You won’t be charged until after the job.


What is your refund policy?

All our jobs have a 100% happiness guarantee. If we can’t solve your issue, you get your money back. It's as simple as that.


What if something goes wrong during my job?

Your BreezeTechie is trained to handle the typical obstacles in a job, but if you need to reach BreezeTechie headquarters email us on contact@breezetech.co.uk or phone 020 3868 2794.


When is payment taken?

Payment is normally taken in full the morning after the scheduled work. 


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